Collection of Personal Information
Under some circumstances the ICA also needs to request and collect additional information that is necessary or appropriate for the completion of a transaction requested by you, such as credit card or banking information and billing address. The ICA may also collect demographic data including, without limitation, that collected through the ICA’s webinars and other surveys.
All of the information that you provide on the SITE is maintained by the ICA or service providers acting on behalf of the ICA. The ICA may also collect certain non-personally identifiable information in connection with the operation of the SITE, including IP addresses, browser, or operating system information; data regarding purchases; and the websites that you visit before or after you visit the SITE. Such information is maintained by the ICA or service providers acting on behalf of the ICA.
Cookies are small text files stored on your computer’s hard drive. Clear gifs are small graphics files stored on your computer’s hard drive that are similar in function to cookies. They allow the ICA to personalize your experience, provide specialized content and support to customers, record session information, recall visitor preferences, and/or simplify the completion of online forms. Most browsers automatically accept cookies, but you can use settings on your browser to disable or turn off cookies. If you choose to reject the cookies used by the SITE, you might be unable to access certain areas of the SITE, or your use of the SITE might be degraded. Log files are files that store information such as internet protocol addresses, browser type, internet service provider, pages visited before or after the SITE, and similar demographic information for aggregate use to determine how theSITE is used.
How the ICA Protects Personal Information
To prevent unauthorized access or disclosure, maintain data accuracy, and facilitate the appropriate use of information, the ICA uses physical, technological, and administrative procedures to attempt to protect the personally identifiable information the ICA collects through the SITE.
Nevertheless, internet transmissions are never completely private or secure. Please understand that any messages or information you send to theSITE can be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by the ICA, contact Membership using the CONTACT tab on the SITE. Someone will respond to you within 24 hours from Monday through Friday, or sooner.
Use of Personally Identifiable Information
The ICA uses the personally identifiable information the ICA collects about you to provide products and services requested by you. Upon the ICA’scollection of your personally identifiable information, the ICA may use such personally identifiable information internally, separately, or in combination with preexisting information for the following purposes:
- To provide any requested products or services, including, without limitation, seminars, professional development programs, tutorials, classes, or other training services, books, subscriptions, polls, webinars, or other products;
- To troubleshoot problems with the SITE, or any products or services, as requested;
- To bill you;
- To customize your experience or homepage on the SITE;
- To detect and protect against error or fraud and any other unauthorized or illegal activities;
- To contact you with more information about the ICA and its services; or
- To alert you to upgrades, special offers, updated information, or other new ICA services.
Personally identifiable information collected on the SITE is stored and processed for the ICA’s internal use only.
Disclosure of Personally Identifiable Information
The ICA will not disclose your personally identifiable information to third parties.
Although the SITE is primarily intended for the use of adults and is not of likely interest to children, the forms on the SITE are capable of collecting online contact information from children who furnish it without parental consent or parental notification. The ICA does not intend to collect the personally identifiable information of children under the age of 13. Upon discovery that any such information has been supplied by children, the ICAwill disregard and delete such information as soon as possible.
Identification and Passwords
You acknowledge and agree that you are responsible for all actions taken using any username, user ID, login, or other identifier or password selected by or issued to you in connection with the SITE, including, without limitation, any fees charged to your account. You agree to notify the ICAimmediately of any unauthorized use of any identifier or password or any other breach of security of which you are aware by contacting the ICA’sMembership via the CONTACT tab on the SITE.
Use of the Information of Other Users
In order to protect the privacy of the personally identifiable information of others, you may not collect, use, disclose, publish, display, link to, or otherwise provide access to the personally identifiable information of any other person in connection with the SITE without the express written permission of the ICA or through certain areas of the SITE including those titled “Refer a Colleague,” “Tell A Friend,” and “Send To A Friend” using the designated links on the SITE for these purposes.
Retention of Personally Identifiable Information
Once registered with the SITE, the personally identifiable information that you provide will be stored and maintained by the ICA until you instruct us otherwise, or, at the ICA’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected, and (b) for so long as the ICA is required to maintain such information by law.
Choice and Opt-Out Preferences
The ICA does not collect personally identifiable information unless you choose to provide it. You may “opt-out” of receiving further information aboutICA products and services (other than support or other information that you specifically request by filling out the online forms to register for a product or service form, or to request online support services) by checking the appropriate boxes on the online and other forms.
Access and Accuracy
The ICA aims to keep personally identifiable information as accurate as possible. You will have the opportunity to update and correct any personally identifiable information collected and maintained about you by the ICA by logging into the SITE and entering any new information about yourself. You must promptly update personally identifiable information if it changes or it is not accurate. You can change your password, email address, and other contact information; financial and shipping information; and user preferences by logging into the SITE and selecting the appropriate options from the menus. As a general policy, the ICA will not modify personally identifiable information upon request, although the ICA reserves the right to access, remove, or modify such information at its sole discretion. The ICA further reserves the right to deny access to personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, (c) to protect the ICA’s rights and property, and (d) when such requests are frivolous or made in bad faith.