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This privacy policy (“Privacy Policy”) tells you about the information that the International Caregivers Association (“ICA”) and staff collects in connection with the operation of this website and membership renewals (collectively the “SITE”), how the information is used, and how you can access and correct certain information that is collected.

Please note that this Privacy Policy applies only to information collected from you by the ICA via the SITE, and does not apply to information obtained or disclosed through offline correspondence or personal contacts with ICA representatives. Your information will not be disclosed by the ICAto other parties, vendors, service providers, or any other users, or for any promotional value. The SITE may contain links to other entities’ websites that are not controlled or operated by the ICA. This Privacy Policy does not apply to such third party websites, and the ICA is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore the ICA encourages you to request and review the privacy policies of any third parties upon disclosing your information with such parties or visiting such third party websites.

Collection of Personal Information

Under some circumstances the ICA also needs to request and collect additional information that is necessary or appropriate for the completion of a transaction requested by you, such as credit card or banking information and billing address. The ICA may also collect demographic data including, without limitation, that collected through the ICA’s webinars and other surveys.

All of the information that you provide on the SITE is maintained by the ICA or service providers acting on behalf of the ICA. The ICA may also collect certain non-personally identifiable information in connection with the operation of the SITE, including IP addresses, browser, or operating system information; data regarding purchases; and the websites that you visit before or after you visit the SITE. Such information is maintained by the ICA or service providers acting on behalf of the ICA.


The ICA may use cookies, clear gifs, log files, or similar technologies on certain portions of the SITE. The ICA does not use cookies to retrieve information that is unrelated to your visit or your interaction with the SITE.

Cookies are small text files stored on your computer’s hard drive. Clear gifs are small graphics files stored on your computer’s hard drive that are similar in function to cookies. They allow the ICA to personalize your experience, provide specialized content and support to customers, record session information, recall visitor preferences, and/or simplify the completion of online forms. Most browsers automatically accept cookies, but you can use settings on your browser to disable or turn off cookies. If you choose to reject the cookies used by the SITE, you might be unable to access certain areas of the SITE, or your use of the SITE might be degraded. Log files are files that store information such as internet protocol addresses, browser type, internet service provider, pages visited before or after the SITE, and similar demographic information for aggregate use to determine how theSITE is used.

How the ICA Protects Personal Information

To prevent unauthorized access or disclosure, maintain data accuracy, and facilitate the appropriate use of information, the ICA uses physical, technological, and administrative procedures to attempt to protect the personally identifiable information the ICA collects through the SITE.

Nevertheless, internet transmissions are never completely private or secure. Please understand that any messages or information you send to theSITE can be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by the ICA, contact Membership using the CONTACT tab on the SITE. Someone will respond to you within 24 hours from Monday through Friday, or sooner.

Use of Personally Identifiable Information

The ICA uses the personally identifiable information the ICA collects about you to provide products and services requested by you. Upon the ICA’scollection of your personally identifiable information, the ICA may use such personally identifiable information internally, separately, or in combination with preexisting information for the following purposes:

  • To provide any requested products or services, including, without limitation, seminars, professional development programs, tutorials, classes, or other training services, books, subscriptions, polls, webinars, or other products;
  • To troubleshoot problems with the SITE, or any products or services, as requested;
  • To bill you;
  • To customize your experience or homepage on the SITE;
  • To enforce the ICA’s Terms of Use;
  • To detect and protect against error or fraud and any other unauthorized or illegal activities;
  • To contact you with more information about the ICA and its services; or
  • To alert you to upgrades, special offers, updated information, or other new ICA services.

Personally identifiable information collected on the SITE is stored and processed for the ICA’s internal use only.

Disclosure of Personally Identifiable Information

The ICA will not disclose your personally identifiable information to third parties.

Children’s Privacy

Although the SITE is primarily intended for the use of adults and is not of likely interest to children, the forms on the SITE are capable of collecting online contact information from children who furnish it without parental consent or parental notification. The ICA does not intend to collect the personally identifiable information of children under the age of 13. Upon discovery that any such information has been supplied by children, the ICAwill disregard and delete such information as soon as possible.

Identification and Passwords

In connection with any ICA membership or certain other programs or services, you may choose, or the ICA may issue to you, a username, password, or other similar access code. In order to protect the privacy of your personally identifiable information and to comply with the Terms of Use, you must keep any such username, password, or access code secret. You may not disclose to or share your user name, password, or access code with any third party or allow any third party to access your account.

You acknowledge and agree that you are responsible for all actions taken using any username, user ID, login, or other identifier or password selected by or issued to you in connection with the SITE, including, without limitation, any fees charged to your account. You agree to notify the ICAimmediately of any unauthorized use of any identifier or password or any other breach of security of which you are aware by contacting the ICA’sMembership via the CONTACT tab on the SITE.

Use of the Information of Other Users

In order to protect the privacy of the personally identifiable information of others, you may not collect, use, disclose, publish, display, link to, or otherwise provide access to the personally identifiable information of any other person in connection with the SITE without the express written permission of the ICA or through certain areas of the SITE including those titled “Refer a Colleague,” “Tell A Friend,” and “Send To A Friend” using the designated links on the SITE for these purposes.

Retention of Personally Identifiable Information

Once registered with the SITE, the personally identifiable information that you provide will be stored and maintained by the ICA until you instruct us otherwise, or, at the ICA’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected, and (b) for so long as the ICA is required to maintain such information by law.

Choice and Opt-Out Preferences

The ICA does not collect personally identifiable information unless you choose to provide it. You may “opt-out” of receiving further information aboutICA products and services (other than support or other information that you specifically request by filling out the online forms to register for a product or service form, or to request online support services) by checking the appropriate boxes on the online and other forms.

Access and Accuracy

The ICA aims to keep personally identifiable information as accurate as possible. You will have the opportunity to update and correct any personally identifiable information collected and maintained about you by the ICA by logging into the SITE and entering any new information about yourself. You must promptly update personally identifiable information if it changes or it is not accurate. You can change your password, email address, and other contact information; financial and shipping information; and user preferences by logging into the SITE and selecting the appropriate options from the menus. As a general policy, the ICA will not modify personally identifiable information upon request, although the ICA reserves the right to access, remove, or modify such information at its sole discretion. The ICA further reserves the right to deny access to personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, (c) to protect the ICA’s rights and property, and (d) when such requests are frivolous or made in bad faith.

Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the SITE and providing us with your information, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the SITE. The ICA reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy at any time and from time to time without prior notice to you. All revisions will be posted to the SITE. The ICA urges you to review this Privacy Policy frequently for changes. Your continued use of the SITE means that you accept those changes.

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